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#0405 System Error: No ACL user object found  

I receive this error when I attempt to add a new issue to a fresh installation of issuetrackkerproduct. I have done a new installation again, but get the same error.

Is this unexpected or am I doing something wrong?


--------------------------------------------------
Error type: NoACLAdder
Error value: No ACL user object found

Traceback (innermost last):
Module ZPublisher.Publish, line 115, in publish
Module ZPublisher.mapply, line 88, in mapply
Module ZPublisher.Publish, line 41, in call_object
Module Products.IssueTrackerProduct.IssueTracker, line 3399, in SubmitIssue
Module Products.IssueTrackerProduct.IssueTracker, line 3537, in createIssueObject
NoACLAdder: No ACL user object found

Submitted by: <Roland Giesler>
22-Jul 2007
4 years and 6 months and 2 weeks old
Sections:Installation
Type:bug report
Urgency:normal
Added Issue followup   -   <Roland Giesler> permanent link

Ah, I see this has been reported before, but there is not resolution posted with the issue. Is there a solution to this? (There must be since this helpdesk is working, right?)

Thanks again

22-Jul 2007
 
Added Issue followup   -   <Roland Giesler> permanent link

I think I have found the problem. If I don't select an acl_user to have a role of "issuetracker user", I cannot add an issue. It may not be logical for all people, since I for one would assume that an issuetracker manager must also be an issuetracker user by virtue of what he does. Maybe this is logical to zope developers, but it's not for users (At least not all),

Can I suggest that a note be added to the installation instructions to say; "A user must have at least a role of 'issuetracker user' to be able to add a new issue."

22-Jul 2007
 
Added Issue followup   -   <Varun> permanent link

Could one of the developer's comment on this ? Because another post suggests that this issue cannot be fixed due to an incompatibility with Plone - thanks

10-Nov 2009
 
 

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