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Login#0759 IssueTrackerProduct V0.9.3 operation
Received this error message in the event.log during a Zope start:
2008-07-16T09:49:56 ERROR Application Couldn't install IssueTrackerProduct
Traceback (most recent call last):
File "/usr/local/zope2.7/lib/python/OFS/Application.py", line 758, in install_product
global_dict, global_dict, silly)
File "/usr/local/zope2.7/instance/Products/IssueTrackerProduct/__init__.py", line 183, in ?
from OFS.content_types import guess_content_type
ImportError: No module named content_types
Running:
Python 2.4.5
Zope 2.11.0
IssueTrackerProduct 0.9.3
Change Notifications:
In Zope 2.11 beta 1 (2007/12/29) Changes.txt the following notice -- Removed OFS.content_types (deprecated since Zope 2.9).
In Zope 2.10.0 beta 1 (2006/05/30) Changes.txt the following notice -- deprecated OFS.content_types (to be removed in Zope 2.11) and replaced all occurences with zope.app.content_types
Solution:
Modified __init__.py line 183 in IssueTrackerProduct directory from OFS.content_types import guess_content_type
to
from zope.app.content_types import guess_content_type
IssueTrackerProduct appears to install and run properly now.
I did a search on this topic but did not find anything. If already reported please accept my apology.
1 month and 3 weeks old
Thank's a lot Pat. It's been fixed and checked in. Sadly it still complains but that seems to be a bug in Zope 2.11 that we can't do anything about.
Thank you, Peter, for creating a very nice product.
Question: I would like to add several more items, simiilar to Section(s) to the 'Add Issue' and 'Add Quick Issue' screens, e.g. Product, Category, Defect Type. Do you have any other existing templates or examples that might help in doing this? Should I open this as a separate issue? Thanks.
It's going to please you that exactly that was released a few days ago. I would love for you to try it and if it works out for you if you could share a testimonial about using the feature
http://www.issuetrackerproduct.com/News/0.10.1 (scroll to the bottom)
OK, I will try it out and let you know. Thanks!
Hi Peter, Thanks for the reminder. I posted a testimonial about the product. I liked the upgrade process from 0.9.3 to 0.10.1. It was straight forward and easy to do. So far, I am pleased with the tool and our site is using it to record and track customer service calls.