#0890 Unable to save issue - maximum recursive epth exceeded in cmp
An error occured when I tried to...save an issue on our issue tracker
--------------------------------------------------
Error type: RuntimeError
Error value: maximum recursion depth exceeded in cmp
<p>Traceback (innermost last):
<ul>
<li> Module ZPublisher.Publish, line 115, in publish</li>
<li> Module ZPublisher.mapply, line 88, in mapply</li>
<li> Module ZPublisher.Publish, line 41, in call_object</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3614, in SubmitIssue</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3865, in generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
<li> Module Products.IssueTrackerProduct.IssueTracker, line 3900, in _do_generateID</li>
</ul>RuntimeError: maximum recursion depth exceeded in cmp
</p>
2 years and 1 month and 2 weeks old
Make sure you have the latest version and once you have upgraded, go into the Management tab and press Update Everything.
Hi Peter,
I have now updated to 10.3 and updated everything through the management tab.
But appear to still be getting this error. This time the line indicates 3902