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#0896 Problem adding issues via email  

Unless the subject is explicitly restricted to known Sections/Types, I am getting errors processing emails:

System error

The IssueTrackerProduct encountered a system error that was unexpected. The errors were:

Error type: ValueError
Error value: Unrecognized issue type

It appears that the system has tried to use one value for a missmatching purpose like type casting that should not work.

or from a python script:

Traceback (most recent call last):
File "<stdin>", line 4, in ?
File "/usr/lib/python2.4/urllib2.py", line 130, in urlopen
return _opener.open(url, data)
File "/usr/lib/python2.4/urllib2.py", line 364, in open
response = meth(req, response)
File "/usr/lib/python2.4/urllib2.py", line 471, in http_response
response = self.parent.error(
File "/usr/lib/python2.4/urllib2.py", line 402, in error
return self._call_chain(*args)
File "/usr/lib/python2.4/urllib2.py", line 337, in _call_chain
result = func(*args)
File "/usr/lib/python2.4/urllib2.py", line 480, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
urllib2.HTTPError: HTTP Error 500: Internal Server Error

Submitted by: <Raz Baluchi>
09-Feb 2010
1 year and 12 months and 2 days old
Sections:Support
Type:bug report
Urgency:normal
Added Issue followup   -   <Raz Baluchi> permanent link

Responding to a confirmation email also fails:

System error

The IssueTrackerProduct encountered a system error that was unexpected. The errors were:

Error type: ValueError
Error value: Unable to remove u'Request' from [u'Batch Management Requests and Releases']

It appears that the system has tried to use one value for a missmatching purpose like type casting that should not work.

10-Feb 2010
 
Added Issue followup   -   <Raz Baluchi> permanent link

Zope version 2.11.4
Issue Tracker 0.10.3
Python 2.4.4

10-Feb 2010
 
Added Issue followup   -   Raz Baluchi permanent link

This can be closed. Deleted receiving email and re-added. Works fine now.

15-Feb 2010
 
 

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Email:
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(<Raz Baluchi>)
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