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#0968 Issue Tracker slows and errors out  

Have an issue that seems to have cropped up as we've gotten near 8000 tickets in the system. The system will slow to a crawl and running reports, adding follow-ups or viewing issues will take forever to load and often will just error out all together. What we notice is that if the notify checkbox is unchecked when adding an issue follow-up, the page will refresh very fast. When it does error out, for instance, I ran a report and after about 5 minutes of the page attempting to load this morning, I got the following:

Site Error

An error was encountered while publishing this resource.

ZODB.POSException.ConflictError
Sorry, a site error occurred.

Traceback (innermost last):

Module ZPublisher.Publish, line 202, in publish_module_standard
Module ZPublisher.Publish, line 170, in publish
Module ZPublisher.Publish, line 170, in publish
Module ZPublisher.Publish, line 170, in publish
Module ZPublisher.Publish, line 157, in publish
Module plone.app.linkintegrity.monkey, line 15, in zpublisher_exception_hook_wrapper
Module ZPublisher.Publish, line 125, in publish
Module Zope2.App.startup, line 238, in commit
Module transaction._manager, line 96, in commit
Module transaction._transaction, line 395, in commit
Module transaction._transaction, line 495, in _commitResources
Module ZODB.Connection, line 510, in commit
Module ZODB.Connection, line 555, in _commit
Module ZODB.Connection, line 583, in _store_objects
Module tempstorage.TemporaryStorage, line 201, in store

ConflictError: database conflict error (oid 0x08, class Products.Transience.Transience.Length2, serial this txn started with 0x0393872db25dd166 2012-01-03 16:45:41.804643, serial currently committed 0x03938735d61df644 2012-01-03 16:53:50.183681)

Submitted by: <Dave Horvath>
03-Jan 2012
1 month and 2 weeks and 6 days old
Sections:User functions
Type:usability
Urgency:normal
 

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